Last Updated: August 6, 2026

Thank you for shopping with us. We are committed to providing high-quality products and services.

All Sales Are Final

All purchases are final. We do not accept returns, exchanges, or provide refunds for any products or services purchased through our website.

Please review your order carefully before completing your purchase. If you have any questions about a product before ordering, we encourage you to contact us so we can help you make an informed decision.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will review your claim and, if approved, provide a replacement or another appropriate resolution at our discretion.

Digital Products

Due to the immediate access and downloadable nature of digital products, all digital product sales are final. No refunds, returns, or exchanges will be issued.

Classes, Memberships, and Services

Unless otherwise stated at the time of purchase, payments for classes, memberships, workshops, private sessions, and other services are non-refundable and non-transferable.

Order Cancellations

Orders cannot be canceled once they have been placed.

Contact Us

If you have questions about this Refund Policy, please contact us through the contact information provided on our website.

We currently ship only within the United States. At this time, we do not offer international shipping or shipping to U.S. territories, APO/FPO addresses, or freight forwarding services.

Order Processing

Orders are typically processed within 2–5 business days after payment has been received. Orders are not processed or shipped on weekends or holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping Methods

Shipping options and estimated delivery times will be displayed at checkout. Delivery estimates begin after your order has been processed.

Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Shipping Delays

While we strive to ensure timely delivery, we are not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before submitting your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue; however, we cannot guarantee reimbursement for delays or carrier-related delivery issues.

Questions

If you have any questions about shipping, please contact us through the contact information provided on our website before placing your order.

We are pleased to offer Buy Online, Pick Up In Store for your convenience.

Order Processing

Orders are typically prepared for pickup within 1–2 business days. You will receive an email notification when your order is ready for pickup. Please wait until you receive this confirmation before coming to the store.

Pickup Location

Orders must be picked up at our store during regular business hours. Our store address and hours are available on our website.

Pickup Requirements

To pick up your order, please bring:

• A valid government-issued photo ID.
• Your order confirmation or pickup confirmation email.

If someone else will be picking up your order, please notify us in advance with their name. They must present a valid photo ID and the order confirmation.

Order Hold Period

Orders will be held for 14 days after you receive your pickup notification. If your order is not picked up within this timeframe and no alternative arrangements have been made, your order may be canceled. Because all sales are final, any refund or store credit for unclaimed orders will be issued only at our sole discretion.

Order Changes and Cancellations

Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase.

Pickup Inspection

Please inspect your order at the time of pickup. If there are any issues with your order, notify us immediately so we can address them.

Questions

If you have any questions about Buy Online, Pick Up In Store, please contact us before placing your order. We are happy to assist you.